Guidelines
In a world characterised by mobility and logistics, our medium-sized transport company stands by your side as a reliable partner. Our guidelines form the foundation for successful co-operation and reflect our values and our commitment to quality and customer satisfaction.We are aware that the transport of goods is not just a service, but also a relationship of trust between us and our customers. We therefore place great value on transparency, flexibility and efficiency in all our processes. Our employees are highly trained and motivated to fulfil your requirements quickly and reliably.
With these guidelines, we would like to give you an overview of our corporate philosophy and explain the principles that guide our actions. Together, we are committed to mastering your logistical challenges in the best possible way and setting new standards in the industry. Let us work together towards a successful co-operation!
- Optimum implementation and fulfilment of our customers’ contractual requirements and expectations
- Alignment of service quality with customer needs
- Preventive measures to avoid customer dissatisfaction
- Optimum alignment of the necessary resources and employees and their qualifications and expertise with the service to be provided
- Optimum implementation and fulfilment of our customers’ contractual requirements and expectations
- Alignment of service quality with customer needs
- Preventive measures to avoid customer dissatisfaction
- Optimum alignment of the necessary resources and employees and their qualifications and expertise with the service to be provided
- Achieving a commercially reasonable profit
- Recognising changes in the market and acting in line with the market
- Developing long-term market strategies with long-term prospects
- Constant growth and efficiency as the basis for entrepreneurial activity
- Implementing an effective quality management system
- Monitoring the cost and revenue framework defined by the annual planning for each area
- Optimum consideration of safety aspects
- High service quality through the use of modern technologies
